PRIVACY POLICY OF ADRENALINEXPRESS LIMITED (ADRXP)

This Privacy Policy describes how Adrenaline Express Limited, operating the ADRXP multi-vendor e-commerce platform, collects, uses, discloses, and safeguards personal data. This Policy is effective from the 10th day of June, 2025, and applies to all users of the ADRXP website, mobile applications, and related services.

ADRXP is committed to protecting your privacy and processing personal data in compliance with the Nigeria Data Protection Regulation (NDPR) 2019.

1. Information We Collect

We may collect and process the following categories of personal data:

a. Identity & Contact Information

• Full name
• Phone number
• Email address
• Residential or business address

b. Account & Transaction Information

• User account details (customers and vendors)
• Order history and transaction records
• Vendor business information (where applicable)

c. Delivery & Logistics Information

• Pickup and delivery addresses
• Recipient contact details
• Package and order details
• Delivery status and tracking information

d. Payment Information

• Payment transaction records
• Bank account details for refunds or payouts
  Note: ADRXP does not store card details when payments are processed through third-party payment gateways.

e. Device & Technical Information

• IP address
• Browser type
• Device model and operating system
• Log and usage data

f. Location Data

• Delivery-related location data for order fulfillment and logistics coordination

2. How We Use Your Information

ADRXP uses personal data to:

• Operate and manage the ADRXP marketplace
• Process orders, payments, and deliveries
• Facilitate shipping and logistics services
• Communicate with users regarding orders, accounts, or support requests
• Verify vendor and customer identities
• Improve platform functionality, security, and user experience
• Comply with legal, regulatory, and contractual obligations

3. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent – where you have provided clear permission
• Contractual Necessity – to fulfill orders or platform services
• Legal Obligation – to comply with applicable laws and regulations
• Legitimate Interest – including fraud prevention, platform security, and service improvement

4. Data Sharing & Disclosure

ADRXP does not sell personal data. We may share personal data with:

• Approved logistics partners and delivery agents for order fulfillment
• Third-party payment processors with appropriate security safeguards
• Technology service providers (e.g., hosting, analytics, and platform services)
• Regulatory or law enforcement authorities where required by law

All third parties are required to protect personal data in line with applicable data protection laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Data is securely deleted or anonymized when no longer needed.

6. Your Rights Under NDPR

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to legal requirements
• Withdraw consent where processing is based on consent
• Object to processing based on legitimate interests
• Lodge a complaint with the National Information Technology Development Agency (NITDA)

To exercise your rights, please contact ADRXP using the details provided below.

7. Data Security

ADRXP implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

8. Cookies & Tracking Technologies

ADRXP may use cookies and similar technologies to enhance user experience, analyze platform usage, and improve services. Users may manage cookie preferences through their browser settings.

9. Third-Party Links

The ADRXP platform may contain links to third-party websites. ADRXP is not responsible for the privacy practices of such sites and encourages users to review their privacy policies.

10. Changes to This Privacy Policy

ADRXP may update this Privacy Policy from time to time. Updates will be published on the platform with a revised effective date. Continued use of ADRXP constitutes acceptance of the updated Policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@adrxp.com
Phone: